We truly believe that we sell the very best products available at any price, and we want you to share our confidence! That’s why we back every sale with a 30-day money back guarantee.
If you don’t like the product, if it just doesn’t work for you, return it. Within 30 days of receipt, products purchased from us may be returned for any reason. (We don’t refund shipping costs unless items are defective.). All returns will be thoroughly inspected when received back at the warehouse to ensure they are in 100% resalable condition. Returns are subject to restocking fees of 40%-60%(depending on the items) item price unless the items are defective.
Please note that we cannot accept returns for made-to-order product(E.g. phone cases, pet tags…) as it is made specially for you. However, please get in touch with us within 30 days of delivery if you are unhappy with your item and we’ll do everything we can to make things right.
If you would like to request a refund or exchange, please contact us. Briefly explain to us your reason(s) for requesting a return or exchange. We can better serve you if we understand the reasons for your request. When we receive your package, we will credit the card you paid with or issue a Paypal refund for the full purchase price of your product(s), minus any applicable shipping costs. Please allow up to several weeks for package delivery to us, and for us to process your request(s).
Please confirm the return address with us before you return the items.