FAQ
Yes, you can place it in any direction as long as your phone is at the center of the charging pad. There’s no specific orientation.
Wireless Charging is prone to error sometimes. Please read our troubleshooting guide to learn more about the issue.
The light effect is sleep-friendly and usually lasts for around 10 seconds depending on the charger you purchased.
A non-metal thin phone case would work with our charger. For optimal charging experience, the less distance between charger and phone the better.